Terms of
Service – HappyCharge Service
Welcome to HappyCharge
Thank you
for using our products and services (“Services”). The Services are provided by
Skycom Satellite Systems Pte Ltd (“Skycom”) located 56 Kallang Pudding Road
#09-02 HH@Kallang, Singapore 349328
By using
our Services, you are agreeing to these terms. Please read them carefully.
Using our Services
You must
follow any policies made available to you within the Services.
1.
Do
not misuse our Services
2.
Do
not interfere with our Services or try to gain access to them using a method
other than the interface and the instruction that we provide.
3.
You
may use our Services only as permitted by law, including applicable export and
control laws and regulations. We may suspend or stop providing our Services to
you if you do not comply with our terms or policies or if we are investigating
suspected misconduct.
4.
In
connection with your use of the Services, we may send you service announcement,
administrative messages and other information. You may opt-out of some of those
communications.
Your HappyCharge
Account
You need a HappyCharge Account to use some of our Services. You may
create your own HappyCharge Account, or your HappyCharge Account may be assigned to you by an
administrator, such as your employer or property manager. If you are using a HappyCharge Account assigned to you by an administrator,
he/she may be able to access or disable your account. If you learn of any
unauthorized use of your password or account, contact us as soon as possible.
Privacy and Copyright Protection
Skycom’s
privacy policy explains how we treat your data and protect your privacy when
you use our Services. By using our Services, you agree that Skycom can use such
data per our privacy policies. We respond to notices of alleged copyright
infringement and terminate accounts of repeated infringers according to the
process set out in the law of Singapore.
Modifying and Terminating our Services
1.
We
are constantly changing and improving our Services, including adding or
removing functionalities or features and suspending or stopping Service
altogether.
2.
You
can stop using our Services at any time while Skycom may also stop providing
Services to you or add or create new limits to our Services at any time.
3.
We
believe that you own your data, and preserving your access to such data is
important. If we discontinue a Service, where reasonably possible, we will give
you reasonable advance notice and a chance to remove information from that
Service.
Warranties and Disclaimers
We provide
our Services using a commercially reasonable level of skill and care and we
hope that you will enjoy using them; however, there are certain things that we
do not promise about our Services. Other than as expressly set out in these
terms or additional terms, Skycom does not make any specific promises about the
Services. For example, we do not make any commitments about the content within
the Services, the specific function of the Services or their reliability,
availability or ability to meet your needs. We provide the Services “as is.”
Some jurisdiction provides for certain warranties, like the implied warranty of
merchantability, fitness for a particular purpose and non-infringement. To the
extent permitted by law, we exclude all warranties to all EV cars that use HappyCharge services.
Liability for our Services
1.
Where
permitted by law, Skycom will not be responsible for lost profits, revenues or
data, financial losses either direct or
indirect, special, consequential, exemplary, or punitive damages.
2.
To the extent
permitted by law, Skycom’s
total liability for any loss, damages or claims, including indemnification
(whether through one or multiple claims), arising under or in Singapore connection
with this Agreement, including for any
implied warranties
whether in contract, tort (including negligence), breach of statutory duty, or
otherwise, shall in no circumstances exceed and is limited to the amount that you paid us to use the Services.
4.
Skycom will
not be liable for any consequential loss and/or special damages caused by
flood, thunder/lightning or any act of God.
5.
In all cases,
Skycom will not be liable for any loss or damage that is not reasonably
foreseeable.
Business uses of our Service
If you are
using our Services on behalf of a business, that business accepts these terms.
It will hold harmless and indemnify Skycom and its affiliates, officers, agents
and employees from any claim, action or proceeding arising from or related to
the use of the Services or violation of these terms, including any liability or
expense arising from claims, losses, damages, judgements, litigation costs and
legal fees.
About these Terms
1.
We
may modify these terms or any additional terms that apply to the Services, for
example, to reflect changes to the law or changes to our Services. EV users are
required to accept the T&Cs in the HappyCharge
app whenever changes are updated. You should read the terms regularly; we will
post notice of modifications to these terms on this page. We will also post
notices of modified additional terms in the applicable Service. Changes will
not apply retrospectively and will become effective no earlier than fourteen
days after they are posted. However, changes addressing new function for a
Service or changes made for legal reasons will be effective immediately. If you
do not agree to the modified terms for a Service, you should discontinue your
use of that Service.
2.
If
there is any inconsistency between these terms and the additional terms, the
additional terms will prevail to the extent of the inconsistency.
3.
These
terms govern the relationship between Skycom and you. They do not create any
third-party beneficiary rights.
4.
If
you do not comply with these terms and we do not take action immediately, this
does not mean that we are giving up any rights that we may have (such as taking
action in the future).
5.
If
it turns out that a particular term is not enforceable, this will not
invalidate any other terms.
6.
For
information about how to contact Skycom, please visit our contact page.
Governing Law and Jurisdiction
These terms
and condition are governed by and constructed in accordance with the laws of
the Singapore. You agree to submit to the non-exclusive jurisdiction of the
courts of Singapore.
Terms and Conditions of HappyCharge
1.
The
charging system is provided by Skycom for electric vehicles (“EV”) of HappyCharge members in Singapore.
2.
Users
undertake to comply fully with the HappyCharge
instructions in the operation of the charging system.
3.
Users
are solely responsible for ensuring their EV are in a good and safe condition
and suitable for use with the charging system,
4.
Users
shall indemnify and hold harmless Skycom and the owner of the chargers from and
against and all claims, demands, suits, actions or liabilities for damages to
property or injury or death of any person arising out of improper or
unreasonable use of the charging system.
5.
Only
EV can be plugged into the charger.
Privacy Policy
Skycom
respects your privacy and commits to comply with the data protection principles
and the requirement of Singapore law. In case of any inconsistency or conflict
between the English version and version of other languages, the English version
shall prevail.
Information Collection, User, and Sharing
We shall
occasionally collect personal data from you and such data will be processed for
the specific purpose given at the time or for any purpose provided for in this
policy. Such purposes may include:
1.
Processing
of your complaints, enquiries, or feedback.
2.
Identification
and verification of you as a user.
3.
Provision
of goods, services and/or activities.
4.
Understanding
and analysing the statistics on the usage of the app.
5.
Purpose
relating thereto.
The provision
of personal data or any information is voluntary. We might be unable to process
your request if you do not provide us with complete information.
Data Retention
We will
keep your data for as long as necessary to fulfil the purpose for which the
data was collected. Personal data which is no longer required will be
destroyed.
Disclosure and Transfer of Personal Data
Personal
data held by us will be kept confidential but we may provide or transfer the
personal data to:
1.
Any
company within our group.
2.
External
parties including but not limited to any agent, contractor or third-party
service provider which provides administrative, telecommunication, computer or
other services to us in connection with the operation of our business.
3.
Any
person to whom our group is under an obligation to disclose to under the
requirement of any law binding on our group or for the purposes of any
guideline issued by regulatory or other authorities with which our group is
expected to comply.
We may
transfer your data to the above parties outside Singapore for the purposes
mentioned above. This is only, when necessary, we will try to explore all
available options before transferring the data.
Access to and Correction of Personal Data
Pursuant to
the Ordinance, you have the right to request access to and correction of your
personal data held by us. Such enquiries or request should be addressed to:
Skycom
Satellite Systems Pte Ltd
Address: 56
Kallang Pudding Road #09-02 HH@Kallang, Singapore
349328
Email: cs@skycomsatellite.com
Security of Personal Data
We will
take appropriate measures to ensure that your data is properly protected;
however, there is no security guarantee for any data transmission over the
internet. You should transmit all such data at your own risk. Once we receive
your transmission, only our authorised employees or contractors could access
your data.
Links
Links in
the app may link to websites maintained by other third parties. These third
parties may have their own privacy policies and practices which might not be
bound by this policy. We make no representation or warranty regarding the
accuracy, timeliness, suitability or any other aspect of the information and
content on such websites. Access to and use of such other websites is at your
own risk and subject to the terms and conditions applicable to such websites.
If you have any queries, you can contact us at (65) 6805 4140 or email at
cs@skycomsatellite.com
Disclaimer
Skycom
Satellite Systems Pte Ltd has produced these terms based on information
available to us at the time of preparation. The material in these terms is for
general information only and is from time to time subject to review and changes
without notice. All reasonable efforts have been made to ensure the accuracy of
the contents provided on this website and Skycom Satellite Systems Pte Ltd
accepts no responsibility or liability for any errors, omissions, misstatement
or inaccuracies in, nor any liability to update the said material. No
representation is made or warranty given by Skycom Satellite Systems Pte Ltd or
its officers as to the completeness or accuracy of the information contained.
References to products, services, or events do not necessarily constitute or
imply Skycom Satellite Systems Pte Ltd’s endorsement
or recommendations. In case of any discrepancy between the different language
versions in respect of any part or all of this policy, the English version
shall prevail.